Effective/Revision Date: July 29, 2026
1. Medical & Aesthetic Procedure Policy
All medical, aesthetic, and wellness procedures performed at Allure Laser Medispa are strictly non-refundable. This includes aesthetic injections, laser hair removal, skin rejuvenation, and IV vitamin therapy. Clinical outcomes vary widely by individual. Payment covers the professional services of our licensed Florida practitioners, medical equipment, and clinical supplies. We cannot guarantee specific aesthetic or metabolic results.
2. Prescription Medications & Therapies
In compliance with Florida law and federal safety regulations, all prescription medications are final sale and non-refundable. This applies directly to all specialized medical weight loss programs, GLP-1 therapies, peptide treatments, and hormone optimization protocols. Once a prescription medication leaves our facility or is shipped by our compounding pharmacy partner, it cannot be returned, reused, or refunded under any circumstances.
3. Pre-Paid Treatment Packages & Series
Pre-paid multi-session treatment packages or wellness bundles are non-refundable.
- Expiration: All pre-paid packages expire exactly 12 months from the original purchase date. Unused sessions after this timeframe are automatically forfeited.
- Transferability: At the sole discretion of management, unused promotional package balances may be converted into a store credit. This credit can be applied toward alternative clinical services for the same patient.
4. Skincare & Retail Products
We accept returns on unopened, sealed retail skincare products within 14 days of the original purchase date for a full refund.
- Opened Products: Any products that have been opened, unsealed, or used are strictly non-refundable.
- Allergic Reactions: If you experience a documented allergic reaction to a clinical product, you must notify our team within 48 hours of use. We will issue a store credit upon clinical verification.
5. Processing of Approved Chargebacks & Credits
Approved refunds for retail goods are issued back to the original method of payment via our third-party payment processor. Please allow 5 to 10 business days for your financial institution to post the transaction. Allure Laser Medispa reserves the right to deny refunds to any individual suspected of fraudulent chargeback behavior or policy abuse.
